No window in the room I was.
Nice and helpfull staff.
1) Room 205, Deluxe suit-Toilet Water tank did not retain water. Had to request a cup several times to fill tank from sink. 2) Room 205, deluxe suite-Bathroom window did not close completely as the window latch is so big that prevented window to shut completely. With Bogotá’s cold weather, this really sucked as there was a constant cold draft 3) restaurante food arrived cold the first night ordered. Do not order the nachos, corn chips with cut tomatoes (similar to pico de Gallo) 4) No room service after 9:00pm. The cold weather suggested a cup of coffee to keep warm but no food after 9:00pm 5) Hotel not located in a centralized convenient location. Not that many things to do outside of hotel at walking distance. 6) traffic during peak hours is horrendous trying to leave or get to the hotel. A better suggestion is to rent a hotel in the correrías areas, Seems to be the hotel district and many things to do at walking distance and a while less traffic. 7). Room-205, deluxe suite shower door seem a to have been shattered in the past as every time a shower was taken there was nothing to keep the water from splashing on to the bathroom floor outside of shower. Had to use bathroom towel as mop up water.
The bed size was super big, possibly bigger then a California king
Nice quality for the price.
The shower didn't have hot water the night before we left and since it was very late in the night (around 2am) we let it go thinking next morning would be okay but it wasn't. So next morning we were leaving and the problem was still there so cold morning shower.
In general, the service was nice, front desk people and even in the restaurant people were very friendly and kind. The restaurant service I liked the most since the lady running it was fast and effective offering fresh breakfast and other stuff.
Beautiful, modern, quiet and comfortable new hotel, perfect for the price and location. Will return!
The Jacuzzi was under maintenance twice during our 3 days and the water never got hot enough to enjoy. The breakfast was okay, service was great, but the portions were very small.
Room was amazing and super quiet and the AC worked fantastic. The staff was very friendly and did everything they could to make our stay the best. it's a new and very comfortable hotel. I highly recommend it!
Reconsider your stay here
Note : they over book the hotel and make you pay at the main tower in the pics then put you in a taxi to their other tower for the same price and let me tell you it is the furthest thing from the same! The food is also a joke especially the menu for lunch and dinner - don't waste your money. The Wi-Fi also doesn't work on computers in the main hotel tower so you'll have to go to a Wi-Fi coffee shop and spend more money if you need to get any work done.
Photos do depict the 1st tower kg the hotel. In a safe part of town but far from the upmarket/clubbing district and down town
Excelente atencion! Un gracias especial a Claudia, por su impecable atencion! Lo recomiendo
The floor of the room makes it a little cold, so in winter there can be some discomfort. Also, the shower temperature sometimes changes by itself.
The hotel was satisfactory. Comfortable, clean and with breakfast included. Another plus is the location: quiet neighborhood, and takes a few minutes by taxi to the tourist sites.
see above comment
Safe location and very helpful and friendly staff. The only problem we found was all the rooms we stayed in, which was 3, the showers all leaked and ended up wetting the whole bathroom, so when one stepped out of the shower one would stand in a puddle of water.
Good place to stay, with a not so good breakfast.
The buffet breakfast had limited options, and almost all of them were cold. The eggs, a la carte, took way too long to be prepared.
Excellent room with good space, wi-fi and a hot-tub. The service is good as well. Hard to find such a good accommodation for the money.
Everything, from location to personal working there was Exelent.
It has potential but facilities need a refresh
Very slow breakfast service (it would be a buffet but trays were empty and dishes missing all three mornings); walls and facilities need a refresh (dirty walls, old spa, old toilet); noisy during the night (this depends mostly on guests who were screaming and knocking on the doors in the middle of the night).
Very well located, in a quiet, residential area. Shopping mall and supermarket at a walking distance. Breakfast included. Receptionist very friendly and professional.
Very disappointed that the croissants ran out at breakfast, it was only 8:30 and they said they had no more. Also a lot of the food seemed to have run out which was very annoying! Also the whirlpool bath took about half an hour to fill up!
Nice sized room, balcony was good and staff were friendly. Overall, it was probably worth the money
Totally recommend it!
The breakfast was good and the room was nice and confy. Good position and nice staff!